Payments from HNSFor all contracts, payment (remittance) is sent from the payor to HNS. HNS disperses the appropriate payment to your office via electronic fund transfers (EFT). Your HNS Remittance Summary and EOBs can be downloaded or printed from HNSConnect®.
HNS issues bulk provider payments on the 10th, 20th (or next business day), and again on the last business day of each month. With few exceptions, all monies received by HNS during the check cut periods are sent via electronic fund transfers (EFT) on the next scheduled bulk provider payment date.
HNS providers must post all HNS remittances within 15 days of receipt. (HNS requests that you ensure all HNS remittances are posted prior to requesting claims status.)
If there are ANY inconsistencies in the amount actually paid by HNS, and the amount shown on your EOB/NOP as the amount actually due you from the payor, OR if the amount shown on your provider statement does not match the amount of your HNS check, you must notify HNS within 10 days.
Auto-Posting One of HNS' electronic solutions is to ensure all physicians have access to the HIPAA compliant 835 remittance file, which, when downloaded to your billing software, will auto-post payments directly to your patient accounts. (This means no more time-consuming manual posting to each patient's account!)
If you are not sure if your software can import this file, contact your software vendor and ask if your software can import a HIPAA compliant 835 remittance file.
Review Aging Reports Each Month Generate and review an aging report at least every 30 days and promptly follow up on all claims over 60 days old. This will help to ensure claims are not denied for timely filing limits.
Posting your HNS Remittance If you are new to the HNS network and have questions regarding how to post your HNS EOBs, call your HNS Service Representative and we will gladly assist you.
If there are any inconsistencies in the amount actually paid by HNS, and the amount shown on your EOB/NOP as the amount actually due you from the payor, OR if the amount shown on your provider statement does not match the amount of your HNS check, promptly contact your HNS Service Rep.
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