Electronic Claims Filing

Electronic Claims Filing

HNS Policy:

With few exceptions, all primary claims must be submitted electronically to HNS. (Refer to each payor’s Quick Reference Guide under “Billing/Claim Support” to determine which primary claims cannot be filed electronically.)

HNS will accept electronic claims via the following methods:

1. HNSConnect^® HNS accepts HIPAA compliant ANSI 5010 837p claim files submitted to HNSConnect^® directly from the physician’s practice management software. HNS cannot accept 837p claim files submitted in version 4010. For assistance with submitting your 5010 837p files to HNSConnect^® via direct submission from your practice management software, please contact your HNS Service Representative or click the link to email Support.
2. Office Ally™ If your software system cannot produce the required HIPAA compliant 837p 5010 claim files, you may submit your claims to HNS through Office Ally™.  HNS cannot accept claim files from any other clearinghouse.

Remittances associated with claims submitted via Office Ally™ will be sent to you from HNS and EOPs for those payments will be available through your HNSConnect^® account.

For information about filing claims through Office Ally™, click here.