July 30, 2026HNS will be closed Monday, September 7th in observance of Labor Day. We will reopen Tuesday, September 8th. We wish…- July 30, 2026Dear Provider, HNS recently learned that, effective August 15, 2026, BCBSNC will implement a new E/M Leveling Program for codes…
- August 18, 2025Dear Provider,HNS has recently became aware that certain MedCost groups who use Zelis, a claims editing company, (e.g., MedCost Benefit…
- July 31, 2025Dear Provider,HNS has recently been made aware that, effective October 1, 2025, Cigna will implement a new E/M reimbursement policy…
- May 22, 2025Dear Provider,We are writing to share important updates from BCBSNC regarding the billing of Traction (97012) and Unattended Electrical Stimulation…
- October 31, 2024Dear Providers,Now that BCBSNC has moved the effective date of its prior authorization (PA) program for physical therapy (PT) services…
- October 30, 2024Dear Providers,BCBSNC has informed HNS that the outstanding issues with accessing the Carelon online prior authorization (PA) portal have been…
- October 25, 2024Dear Provider,As you know, providers are still unable to properly access the Carelon online prior authorization (PA) portal. BCNC has…
- October 24, 2024Dear Provider,Unfortunately, as we know, the new BCNC physical therapy (PT) prior authorization (PA) program does not consider Mechanical Traction…
- October 22, 2024Dear Provider,Unfortunately, despite what BCBS previously informed us, providers are still unable to access the Carelon online prior authorization (PA)…
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